Privacy Policy, Terms & Conditions, and HIPAA Notice

Effective Date: March 27, 2026

1. INTRODUCTION

Welcome to Well One Healthcare. This page outlines our Privacy Policy, Terms & Conditions, and Notice of Privacy Practices. By using our website or services, you agree to the terms outlined below.

Information We Collect

We may collect the following information:

  • Name
  • Phone number
  • Email address
  • Appointment requests
  • General health-related inquiries submitted through forms

We also automatically collect:

  • IP address
  • Device and browser type
  • Website usage data

How We Use Information

Your information is used to:

  • Respond to inquiries and appointment requests
  • Coordinate care and services
  • Improve website performance
  • Communicate with you

Cookies & Tracking

Our website may use cookies and analytics tools (such as Google Analytics) to improve user experience and performance.

You may disable cookies through your browser settings.

Data Security

We take reasonable steps to protect your information, including secure systems and limited access controls. However, no internet transmission is completely secure.

3. HIPAA NOTICE OF PRIVACY PRACTICES

We take reasonable steps to protect your information, including secure systems and limited access controls. However, no internet transmission is completely secure.

Important Website Limitation

Website forms are not intended for sensitive medical information.

If needed, we will direct you to secure communication platforms.

Important Website Limitation

You have the right to:

  • Access your medical records
  • Request corrections
  • Request restrictions on certain uses
  • Request confidential communication

To exercise these rights, please contact our office directly.

4. TERMS & CONDITIONS

Website Use

By using this website, you agree:

  • Information is for general purposes only
  • It does not replace medical advice
  • You will not misuse the website or its content

Medical Disclaimer

Content on this website is not a substitute for professional medical care.

Always consult a qualified healthcare provider for diagnosis and treatment.

Appointments & Services

Submitting a form or request does not guarantee an appointment or establish a provider-patient relationship until confirmed.

Third-Party Services

We may use third-party tools such as:

  • Scheduling platforms (e.g., JaneApp)
  • Analytics services

These services operate under their own privacy policies.

Limitation of Liability

Well One Healthcare is not liable for:

  • Website interruptions
  • Errors or omissions in content
  • Damages resulting from use of the website

5. INFORMATION SHARING

We do not sell or rent your personal information.

We may share information only when necessary with:

  • Healthcare providers involved in your care
  • Secure service providers
  • Legal authorities when required

6. CHILDREN’S PRIVACY

We provide pediatric care; however:

  • Information must be submitted by a parent or guardian
  • We do not knowingly collect data directly from children under 13

7. CONTACT INFORMATION

For questions regarding this policy or your information, contact:

Well One Healthcare
Durham & Cary, North Carolina
555-555-5555

[email protected]

8. POLICY UPDATES

We may update this policy at any time. Updates will be posted on this page with a revised effective date.

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Location Breakdown

Durham, NC

Primary Care & Pediatrics

Cary, NC

Ultrasound & IV Therapy

Contact Information

Call

‪(919) 627-7713‬

Email

[email protected]

Areas Served
  • Durham
  • Cary
  • Chapel Hill
  • Apex
  • Hillsborough